How we work
A clear process, a written quote and subject matter experts from start to finish, whether the work is marketing, a website or design. Here is what to expect.
From first step to finished work
Step 1: Start with a first step
Each area has its own way in: an audit for marketing, a demo call for web development and a creative review for design. It is a short, low-pressure look at where you are.
Step 2: Discover
We look at what you have now, whether that is your store, your marketing accounts or your brand, and talk about what you want to change.
Step 3: Agree the scope
You get a written quote or plan. It says what is included, what is not and how long we expect it to take.
Step 4: Do the work
The subject matter experts who planned it do it. You see work as it takes shape, so there are no big surprises at the end.
Step 5: Check it
We test and review the work against what we agreed before anything goes live or is handed over.
Step 6: Hand over or launch
You get the files, access and a plain-English explanation of what was done. For a website, we switch over at a quiet time and watch closely afterwards.
Step 7: Keep improving
If you would like, we carry on with search, email, ads, conversion or design, based on what the numbers and your customers show.
The first step, in each area
Every area starts with a free, short look at where you are. Choose the one that fits what you need.
Digital marketing
Request an audit
A free, top-level audit of your website for SEO, your ad account for PPC, or your analytics account.
- Cost
- Free, with no obligation to go ahead
- Who you deal with
- A subject matter expert at Advent
- How long
- We aim to send it within 5 working days of receiving access.
- What you get
- A slide deck of findings in priority order, talked through on a short follow-up call.
What to have ready
- Access to your analytics and search accounts, if you have them
- Access to your ad and email accounts, if you use them
- Your main goals, such as sales or enquiries
Web development
Request a demo
A short video call where we walk you through a Shopify demo store for a business like yours.
- Cost
- Free, with no obligation to go ahead
- Who you deal with
- A subject matter expert at Advent
- How long
- About 30 minutes to an hour.
- What you get
- A look at what your store could be, and a conversation about your move and your goals.
What to have ready
- Access to your current store or website and its admin
- A list of the apps and plugins you use, and what each does
- Any brand files you already have, such as a logo
Design and creative
Review my creative
A free, top-level UX and conversion review of your website, focused on how your creative performs.
- Cost
- Free, with no obligation to go ahead
- Who you deal with
- A subject matter expert at Advent
- How long
- We aim to send it within 5 working days of receiving your website address.
- What you get
- A slide deck of findings in priority order, talked through on a short follow-up call.
What to have ready
- Your logo and any brand guidelines you already have
- Examples of your ads, emails or website pages
- A note of what you think is not working
What you can count on
Questions people ask
Who will I speak to?
A subject matter expert at Advent, the same expertise that does the work. You are not passed to an account manager.
Do I have to commit before the first step?
No. The audit, demo call and creative review are there to show you what is possible. There is no obligation to go ahead.
Can I use more than one area?
Yes. A new store, the marketing to bring people to it and the design that ties it together work best when they are planned together. You can also start with one and add the others later.
Will my store be offline while you move it?
No. We build the new store alongside the old one, and only switch over when everything has been tested.
Ready for the first step?
See a Shopify demo store for your type of business, then talk through your project on a short video call.